CUSTOMER CARE

Thank you for taking a look around the site! I hope you have found it easy to navigate through and had a chance to learn more about what we can offer. 

 

My goal in opening this store is to provide brides with an opportunity to get the look they want- with a budget they can afford. I'd like to take the time to learn more about you so I can see just how I can help make your special day memorable and exactly what you're looking for! Bring your dreams to me and lets make it happen.

Have any questions or concerns? 

We’re always ready to help!

 

 

Call us at

602.802.2772

or send us an email to:

dontboxit@gmail.com

RETURNS

To keep our costs low, we do not offer returns or exchanges.

 ALL SALES ARE FINAL

FAQ

Will you consign a dress back that was purchased from Don't Box It?

 

To ensure that we can make room for new stock, we will not consign a dress that was purchased from here.

 

Is there always a 50/50 consignment split?

 

With the exception of active promotions, all items will be consigned 50/50. To ensure you get the amount you want, a bid will be assembled for both buy-out & consignment options.

 

Why do you not return items?

 

Because the majority of our items are consignment, we are unable to offer returns on items where a payment has already been made to the consignor. ***Few exceptions may apply, please ask associate for more information. 

Can I buy a bridal gown online and have it shipped to me?

 

At this time, we are unable to ship bridals gowns due to the excess shipping costs and starting up as a new business. 

 

Do you offer shipping on anything?

 

Depending on the weight, some items are available for online purchase and shipping. The personalized belts (Make It Your Own) and bridesmaid hangers are eligible.

 

Do I have to make an appointment to view the stock?

 

You're always more than welcome to come in and take a look around. If you plan on trying on a bridal gown or bringing more than 2 people, we recommend to call in or book an appointment online to ensure everyone have a front row view of the show! BOOK ONLINE HERE

ADDRESS

14848 N CAVE CREEK ROAD

PHOENIX, AZ 85032

HOURS OF OPERATION

(CHECK GOOGLE & YELP

FOR DAILY UPDATES)

 

MONDAY: 11AM-6PM

TUESDAY: 11AM-6PM

WEDNESDAY: 11AM-6PM

THURSDAY: BY APPOINTMENT ONLY

FRIDAY: 11AM-6PM

SATURDAY: 11AM-6PM

SUNDAY: BY APPOINTMENT ONLY

 

 

 

 

BE OUR FRIEND

NEED ASSISTANCE?

 

602.802.2772

dontboxit@gmail.com

 

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